Refund policy

Because all products sold on Planwell Estudio are digital downloads, all sales are final.

Once a purchase is completed and the digital files are delivered or made accessible, we are unable to offer refunds, returns, or exchanges.

Exceptions

A refund may be issued only if:

  • The digital file is not accessible after purchase, and

  • Our support team is unable to resolve the issue.

If you experience any problems accessing your files, please contact us at support@planwellestudio.com within 7 days of purchase.