Refund policy
Because all products sold on Planwell Estudio are digital downloads, all sales are final.
Once a purchase is completed and the digital files are delivered or made accessible, we are unable to offer refunds, returns, or exchanges.
Exceptions
A refund may be issued only if:
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The digital file is not accessible after purchase, and
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Our support team is unable to resolve the issue.
If you experience any problems accessing your files, please contact us at support@planwellestudio.com within 7 days of purchase.